Company Information
Information We Collect
- Name and email address
- Customer location and transaction information
- Trial, subscription, purchase, and Library records
- Payment-related information handled by a payment provider where processing is available
- Cart, session, and Library information stored on the device
How We Use Information
- Deliver purchased publications
- Manage trials, subscriptions, renewals, and cancellations
- Process transactions and prevent fraud or abuse
- Provide support and service communications
- Meet accounting, tax, and legal obligations
Browser Storage
The storefront may store cart, session, and Library information on the customer's device. Clearing browser storage or changing devices may remove this information.
Service Providers
Limited information may be disclosed to providers supporting payment processing, hosting, communications, security, and business operations. We do not sell personal information for money.
Retention
Information is retained for as long as reasonably necessary to provide the service, maintain transaction and tax records, resolve disputes, enforce agreements, and meet legal obligations.
Security
We use reasonable administrative, technical, and organizational safeguards. No online service or storage method can guarantee absolute security.
U.S. State Privacy Rights
Depending on the customer's state and applicable law, customers may have rights to request access, correction, deletion, or information about use and disclosure of personal information. We do not discriminate against customers for exercising an applicable right.
Children
SinoLedger is not directed to children under 13 and does not knowingly collect personal information from children under 13.
Contact
For privacy questions or requests, contact support@sinoledgerlab.com.